Privacy Policy
Who We Are
Rise Systems LLC (“Rise Systems,” “Rise,” “we,” “us,” or “our”) provides websites, lead-capture systems, customer relationship management, communications, automation, booking, reputation-management, and related services to local service businesses. Our website is located at risesystems.ai, and our principal place of business is in Virginia, United States.
Information We Collect
We may collect information you provide directly to us, including:
We may also automatically collect certain technical and usage information when you visit our website, including:
How We Use Your Information
We use the information we collect to:
SMS Communications
When you voluntarily opt in to receive SMS messages from Rise Systems, we may send messages related to your inquiry, requested demonstration, appointment, service updates, account activity, or other communications described at the point of consent.
Consent to receive SMS messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us at contact@risesystems.ai.
We may send one final message confirming that your opt-out request has been processed. After opting out, you will no longer receive SMS messages from that messaging program unless you provide consent again.
SMS consent must be provided through the applicable consent checkbox or other clearly identified opt-in method. SMS consent is not granted merely by visiting our website, submitting a general contact form, or accepting this Privacy Policy.
Cookies and Tracking
Our website may use cookies and similar technologies, including Google Analytics, to understand how visitors interact with the site. These technologies may collect information such as pages viewed, interactions, approximate location, device and browser information, visit duration, and traffic source. Google Analytics does not log or store individual IP addresses.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may disclose or share information in the following circumstances:
Service Providers and Subcontractors
We may share information with vendors that help us operate our website and deliver our services, including providers for customer relationship management, website hosting, forms, scheduling, analytics, email, telephone, SMS, automation, payment processing, and customer support. These providers may process information only as needed to perform services for us or as otherwise permitted by law.
Our service providers may include HighLevel and LeadConnector for CRM, forms, scheduling, messaging, telephone, and automation services; Google for email, analytics, calendar, and related business services; and other providers used to operate Rise Systems.
Legal and safety requirements
We may disclose information when reasonably necessary to comply with applicable law, legal process, or government requests; enforce our agreements; investigate fraud, abuse, or security incidents; or protect the rights, property, and safety of Rise Systems, our clients, or others.
Business transfers
Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Processed for Our Clients
Rise Systems may configure, manage, or support websites, forms, calendars, customer relationship management systems, messaging systems, workflows, and related services on behalf of our business clients.
When we process personal information on behalf of a client, that client generally determines why and how the information is collected and used. In those circumstances, Rise Systems acts as a service provider or data processor for the client, subject to our agreement with that client.
Requests concerning information submitted directly to one of our clients should normally be directed to that client. We may assist the client in responding to such requests where appropriate.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and communication records, provide services, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, and compliance obligations.
Retention periods may vary depending on the type of information and the reason it was collected. SMS consent and opt-out records may be retained as necessary to document compliance with messaging requirements.
Your Rights
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also request information about how your data is used or withdraw certain communication permissions.
These rights may be subject to legal exceptions, identity verification, contractual obligations, record-retention requirements, and situations where Rise Systems processes information on behalf of a client.
You may:
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
External Links and Third-Party Websites
Our website may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices, content, or security of third parties. We encourage you to review their privacy policies before providing information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. The “Last Updated” date at the top will show when the policy was most recently revised. Material changes may be communicated through the website or another appropriate method.
Questions about this policy?
Questions or privacy requests may be sent to contact@risesystems.ai or submitted through our contact page.